A list can be a powerful plain-language tool to help readers find information they might otherwise miss. When used effectively, lists help busy readers skim content so they can grasp ideas quickly and efficiently. Increasingly, however, lists are overused and…
October 13 to 18 is International Plain Language Week! Whatever you’re writing right now—email, report, manual, web page, or some other informational document—think of how you can make it easier for your readers to find, understand, and use the information…
In workplace writing, addressing readers as “you” and “your” will help them understand and use information.
Editors Canada's updated Professional Editorial Standards move our profession forward.
If you write workplace documents, you need to think about tone.
We train clients to write and edit with more ease and confidence.
Coming soon: two new plain language standards to help readers find, understand, and use information.
Congratulations to BC Pension Corporation for winning a ClearMark Award.
Regardless of whether you enjoy or dread your workplace writing tasks, you may find it helpful to work with a writing coach.
At the beginning of plain language workshops for workplace writers, I like to show a photo of an outdoor water feature located near a busy retail corner in Vancouver. In particular, I want people to see the sign on the…