The case for “you”
In workplace writing, addressing readers as “you” and “your” will help them understand and use information.
At the beginning of plain language workshops for workplace writers, I like to show a photo of an outdoor water feature located near a busy retail corner in Vancouver. In particular, I want people to see the sign on the…
As we say goodbye to the roller coaster of 2021 and welcome the new year, we also bid adieu to our affiliate partner, Frances Peck. Frances has hung up her training cloak to focus on creative writing; her first novel,…