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“Thank you for the great webinar on tone. Your approach is engaging, and it was great to see participants thinking about the concepts and where they can improve. They loved it!”

“Thank you, Rowena, for developing and delivering such a practical, informative, and engaging writing workshop for my policy team. I have already recommended you to several government colleagues and look forward to working with you again in the future.”

“Lucy was a phenomenal instructor. She clearly is passionate about not only editing, but about creating future editors. She was knowledgeable and friendly, and I loved that she always participated in group discussions.”

“The clear writing course was excellent, and is worth taking, either as an introduction or a refresher. The learning was expertly tailored and it was a pleasure to work with Lana from start to finish. The interactive sessions were a safe forum for all questions, no matter how small, and they answered the needs of all our participants, regardless of their level of experience.”

“Lana, I want to thank you for a great course. I think you do a great balancing act of delivering honest critique while staying respectful and kind. I have learned so much!”

“Rowena presents tools and techniques for plain writing in an accessible and concise manner. The course is engaging and interactive, providing multiple opportunities to apply the tools and build knowledge. I appreciated that the course covered both vocabulary and formatting options to foster clear communication. Throughout the course, I reflected on examples of my own work that could be improved by using plain language and was able to apply the best practices immediately.”
“The plain language course was enjoyable and exceptionally engaging and practical. I strongly recommend everyone takes this session at least once! Rowena creates a learning environment where individuals feel safe and encouraged to ask questions. Her extensive knowledge base is truly impressive, and I left the course with valuable tips and tricks that I can use every day!”
“If you’re an employer looking to improve your team’s effective communication for internal or external purposes, we wholeheartedly recommend Rowena Rae and the West Coast Editorial Team as facilitators and subject matter experts. Their courses offer invaluable tools and knowledge, helping to enhance the skills of your workforce and ensuring your organization’s success.”

“Thank you for leading ICBC’s office of strategy management through 4 hours of plain language instruction. The pace and level of content was just right for our team, and the practice exercises and discussion time helped cement the concepts.”

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